Process Improvement. Productivity. Redtape Reduction. Accountability. Risk Compliance.

The essence of our service is that we we get our hands dirty and deliver honest, no-nonsense stuff that works. What we do is give practical, direct, hands-on solutions to process, productivity and compliance issues. We give you people who are skilled in process methods, or documentation, or compliance frameworks to help you cut through and get the changes done.

What we don’t do is snow you, on-sell you, soften our recommendations to ensure ongoing contracts, or hold back technical info that may make us redundant. We won’t go soft to get auditing and other consulting work, because we’re not auditors.

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SOC 2 Readiness

SOC 2 lets Cloud and outsourcing providers give assurance about the outsourced service they provide to their customers. It’s all about IT, data and privacy process, frameworks and documentation, and that’s what we do. We can:

  • get you ready for SOC 2 audit without Big 4 waffle or rates
  • give you guidance on SOC reporting and auditing types
  • deliver gap analysis and hands-on remediation
  • work with your Risk Management system and auditors, and above all,
  • do it in a cost-effective way.

Take a look at our Assessment & Remediation Process, or our SOC 2 Intro.

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Policies & Procedures

As unsexy as they are, policies and procedures are central to management, training, risk assurance and productivity. The team at Rogers Carlisle:

  • has more than 20 years experience in process design and documentation
  • uses various documentation models, including Agile and video-based
  • builds projects to ensure process skills transfer to permanent employees.

Whether it’s Finance, IT, HR or Risk, we provide process design with the latest concepts in minimizing lost time and failure demand, delivering internal control, and making frameworks like ITIL and COBIT work effectively.

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Improved Productivity

Productivity improvement is about effort, time and cost. Using the best of Kaizen, Six Sigma, Lean and other methods, we deliver:

  • data-driven savings in headcount and process waste.
  • process-trimming that stops the process itself creating work through failure
  • benefits realisation for workflow, ERP and re-organisation projects
  • process design to underpin real savings from outsourcing
  • culture change  so activities  are supervised, measured, and so people have the skills, upper management support, or innovative measures to do the job.

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Public Sector Cost & RedTape Savings

It isn’t enough just to squeeze budgets or set KPIs. Using data-driven analysis, we show how to:

  • speed turnaround times
  • reduce rework
  • improve output per headcount
  • identify and prioritise red tape reductions
  • reduce failure demand due to broken processes, and
  • make the most of the technology you have without spending more.

But central to Public Sector savings is a core management culture change – changes in supervision, in performance management, in decision-making processes and in managerial courage. We have years of experience in helping public sector managers along this very difficult pathway. More on Red Tape…

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Minimum Viable Compliance

Business is about getting stuff done – it isn’t about compliance and audit. We work with you to:

  • minimize the business and staff impact of compliance or service delivery frameworks, and to
  • identify and maximize the benefits of implementing that framework.

The benefits can cover everything from productivity, to speed to market, to supervisory skills, to quality assurance and preparation for outsourcing, listing or business sale.

Agile shops can build compliance into automated systems under Lean principles to get the best of both worlds. And that’s where we want to be.

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Accountability Consulting

Accountability is the basis of no-bullshit management. At Rogers Carlisle we believe that accountability starts with stripping layers from the process, eliminating committees and layers of oversight, and relying on making it personal. At the same time we review activities and programs to make sure people are doing what matters consistent with strategy – that:

  • KPIs and bonuses work
  • gaming the system is penalised
  • programs and projects do more than tick boxes.

At the heart is asking hard, skeptical questions about what everyone is doing.